New Landing › How can we help? › Cardinal › Gallery lightbox doesn't open on certain galleries

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Cardinal
  • February 3, 2016 at 10:18 am #245938
    Kirsten
    Member
    Post count: 192

    Hi guys,

    I have a weird problem with one of my websites. On the page mentioned in the “site information” box not every gallery will open in a lightbox. You need to login to see the page because its only visible for parents. As you can see the first gallery won’t open and the second will.

    Any ideas on whats happening here? I can’t figure it out.

    February 3, 2016 at 10:34 am #245940
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That login does not work, please check

    – Kyle

    February 3, 2016 at 10:36 am #245941
    Kirsten
    Member
    Post count: 192
    This reply has been marked as private.
    February 3, 2016 at 11:16 am #245948
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    This reply has been marked as private.
    February 3, 2016 at 11:23 am #245951
    Kirsten
    Member
    Post count: 192

    Done! Didn’t solve it unfortunately.

    Also this update wasn’t visible in the backend. Why is that?

    February 3, 2016 at 11:26 am #245953
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Not sure why that gallery is not loading, but it’s only that one. Will forward to my colleague to see if he can locate the issue with that gallery

    – Kyle

    February 5, 2016 at 1:42 pm #246741
    Kirsten
    Member
    Post count: 192

    Any update yet?

    February 5, 2016 at 1:49 pm #246744
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The issue is because you have a ‘ in your caption, see: http://d.pr/i/12P5u/55ScO1bu

    If you remove it the popup will work

    – Kyle

    February 5, 2016 at 2:36 pm #246753
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Added a fix for this in the next update.

    – Ed

    February 15, 2016 at 3:19 pm #249236
    Kirsten
    Member
    Post count: 192

    Thank you so much for the solution! Sorry I missed these replies, didnt get the emails so my thank you is a bit late.
    Looking forward te see this fixed in next update.

    February 15, 2016 at 3:21 pm #249237
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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    Posted in: Cardinal
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