New Landing How can we help? Themeforest Theme Support Dante Galleries > Trying to use Upload/Add Images and page just goes to top

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Dante
  • #102920
    lingokid
    Member
    Post count: 9

    When I create a new gallery and then try to add images to the gallery using the “Select or upload images” button the script isn’t loading, I can’t reposition items either.

    I think this is an issue with the needed script not loading on the admin side. At one point I was able to reposition items but can’t add or edit galleries or content contain in a gallery.

    Help.

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    #102941
    jwdegeus
    Member
    Post count: 2

    Hi There,

    I have te same issue! I’m still waiting for a solution. Maybe you recently updated your version to 2.64 or 2.65? Because after I updated my version the script will not be loaded. I hope that this problem will be solved quickly!

    Best regards Jan

    #103019
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #103025
    Blazing Griffin
    Member
    Post count: 22

    I’m having the same issue FYI. Just cropped up over the past few weeks (I’ve only been working on our website since Aug 1st). I’ve uploaded 12 Galleries to be used with Portfolios at the beginning of August, and all work fine. Haven’t uploaded a gallery in the past week or so, but tried to do today and finding the same problem as mentioned here.

    Plugins installed are:

    Askimet
    Contact Form 7
    Envato WordPress Toolkit
    Google Analytics for WordPress
    Gravitate Event Tracking
    MailChimp
    oAuth Twitter Feed for Developers
    Redirection
    Revolution Slider
    W3 Total Cache
    WordPress SEO

    Most of those were installed before I started uploading galleries initially.

    Only other major change is upgrading Dante to recent version (today, before noticing the issue with the gallery). I tried to upgrade a few weeks ago (there was a bug causing website to not load, so I rolled it back). But we only recently installed Dante, so we’ve never been on a particularly old version.

    #103027
    Blazing Griffin
    Member
    Post count: 22

    Can confirm that deactivating all plugins does not resolve the issue.

    #103029
    jwdegeus
    Member
    Post count: 2

    I can also confirm that deactivating plugins doesn’t work.

    #103067
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Can any one provide wordpress admin login detail so i can check and resolve the issue ?
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #103070
    Blazing Griffin
    Member
    Post count: 22
    This reply has been marked as private.
    #103108
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    @Blazing Griffin – I have deactivate WP SEO plugin and its working fine now.
    Thanks

    #103113
    Blazing Griffin
    Member
    Post count: 22

    Many thanks for your help Mohammad! ๐Ÿ™‚

    Scott

    #103132
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    @Blazing Griffin โ€“ I am glad that your issue resolved.
    Thanks

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