Galleries – preview not working

[Tekguild]

I’m having a little issue where we don’t see any photos after creating a new Gallery, uploading photos and hitting the ‘Preview’ button. The Gallery was saved in Draft mode, if that matters.

I previously provided admin access to you for this site – I didn’t this time as I don’t have the info handy, but I can if you need me to.

Previewing a published Gallery works fine.

[Rui Guerreiro – SUPPORT]

Hi,

Can you provide us the url of that page?
If you can also provide us the credentials will be great.

Thanks

-Rui

[Tekguild]

This reply has been marked as private.

[David Martin – Support]

Can you check those login details, they are not working?
– David.

[Tekguild]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
Everything look perfect at this page http://www.avidblogs.com/?galleries=avid-customer-events. Pleas check after clear the cache of browser.
Thanks
Mohammad

[Tekguild]

How can I say this nicely – please re-read what I wrote originally.

I’ll summarize: We can’t preview galleries when the gallery is in Draft mode.

The one you viewed is already published because, hey, it took some time to get you into the site. We had to publish the one I was originally referring to, but the same issue is still present.

Create a gallery, then hit preview. Result: no photos are visible. Save it as a Draft, then hit preview – again, no photos.

If you publish it, you can then see the photos.

So, we’re wondering what’s going on with previewing photos for galleries that are not published.

You help is appreciated.

[David Martin – Support]

Hi,

I can replicate this also, let me report this back to the team for investigation and update.

– David