New Landing How can we help? Atelier Fullscreen AJAX search not returning products.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Atelier
  • #318470
    jonathanthomas
    Member
    Post count: 17

    When using the fullscreen AJAX search option no product results are returned. This is true when the Header Search Post Type is left blank (for all types). If I specify products then it does return product search results. Of course, I’d like products and blog posts to be returned. Is there anyway to get it to search all types at once?

    Thanks!

    #318640
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst I take a look, initially I cannot replicate on my dev version.

    #318718
    jonathanthomas
    Member
    Post count: 17

    I can do this but not for long. I’m trying to launch the site shortly I can’t wait a day or so without being able to do any work. I have tried disabling all plugins except woo and swift and the behavior is still the same. Perhaps I can clone the site at some point this week to leave everything turned off in for you to examine.

    Thanks for looking though!

    #318889
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It would be great it you can get us a staging site, in the meantime we will also try to replicate it.

    -Rui

    #326666
    NikkiSt
    Member
    Post count: 240

    Hi guys,

    I am having the same issue, what was the fix?

    Thanks

    #326922
    David Martin – Support
    Moderator
    Post count: 20834

    @NikkiSt – Please start a new thread and privately post your WP login details. The above OP never came back to this.

Viewing 6 posts - 1 through 6 (of 6 total)

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