Full width issue on first load

[ronin]

Hi,

We seem to be having an issue with just one site, where on the first load the page loses its full width styling and none of the content below the parallax shows up. Once you refresh the page it loads fine, but we’re concerned visitors won’t refresh and will think the site’s broken. It has happened on multiple desktops and phones, on all pages. Any help would be much appreciated, as we don’t want them to lose any business.

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[Rui Guerreiro – SUPPORT]

Hi,

The page loaded fine to me but I found some errors in the javascript console only in the 1st attempt(can’t see them anymore)
https://www.dropbox.com/s/486tvv32jmhn858/Screenshot%202017-02-09%2015.01.50.png?dl=0

But the error was pointing at the cache/minify scripts. Try to purge the cache from the plugin/mechanism that is caching and minifying.

-Rui

[ronin]

Hi Rui,

Thanks for the suggestion Rui, I purged the cache but still have the same problem.

[Rui Guerreiro – SUPPORT]

are you including scripts in the page content? If so something can be wrong with that.

-Rui

[ronin]

No, the pages are fairly simple html.

[David Martin – Support]

Hi,

I cannot access your site:

[ronin]

Hi,

The site must have just been temporarily down – the server has been acting up recently. Could you have another look now?

[Rui Guerreiro – SUPPORT]

Hi,

Can you check again? I was seeing the issue in this page but purged the cache plugin.

http://www.starairconditioning.com.au/air-conditioning-solutions-tailored-for-builders/

-Rui

[ronin]

Hi guys,

Still having problems with this site, I’ve attached a screenshot of the console (don’t know how to interpret this myself) but thought it might help shed light on what’s going on (because the issue’s intermittent).

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[David Martin – Support]

Please can you disable all plugins leaving only Swift Framework and WooCommerce active.