Front Page not loading

[SkaFab]

The front page of my site is not loading at all. I can see the menu bar but the content is not there and the loader is just spinning around and around. Please advise.

[David Martin – Support]

Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we look with you?

[SkaFab]

Can you please disable everything? I am not around my computer at the moment.

[Rui Guerreiro – SUPPORT]

Of course. We will give it a try and enable them after testing.

-Rui

[SkaFab]

Any luck on your findings when you deactivated the rest of the plugins? I notice it is still spinning…

[Rui Guerreiro – SUPPORT]

just tested it and the problem isn’t the plugins, something in that page content is breaking the script loading.

Can we create a clone of that page in draft status and make some testing by deleting parts of the content to see where is the problem?

-Rui

[SkaFab]

Yes, please do what you need to do in order to help me with a solution. I am very grateful for your help, thank you!

[SkaFab]

I really need help with this please…my home page is still not loading. Please help!

[Rui Guerreiro – SUPPORT]

Don’t worry, will have a look at it today.

-Rui

[SkaFab]

THANK YOU!!!

[Rui Guerreiro – SUPPORT]

Can you check again your homepage to see if it’s everything alright?

-Rui

[SkaFab]

It is doing the same thing…trying to load and spinning. I cleared cache and browser cache.

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[SkaFab]

I see it is working now. I can’t thank you enough. What happened? And how did you fix it? Also, where are you based out of? Just wondering about the time difference. Thanks again!

[Rui Guerreiro – SUPPORT]

I’m located at Portugal. After doing several testings, I figured out that was the full-width option on the Portfolio asset.

-Rui