New Landing How can we help? Atelier Front page is not full width anymore?

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Atelier
  • #299922
    kyzcreig
    Member
    Post count: 137

    https://irc.bio/

    The page is not full width anymore, see the margins on slider: http://imgur.com/82thYKv

    Similar story as this guy:

    Full width row not working and swift problems after update

    After the most recent update my page stopped showing up full width.

    #299962
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you place the Swift Slider within a Row and set the Row to Fullwidth Stretched?

    Thanks.

    #300133
    kyzcreig
    Member
    Post count: 137

    That didn’t do the trick. You have the login, you can try and see for yourself my man.

    #300441
    David Martin – Support
    Moderator
    Post count: 20834

    Your Swift Framework plugin is very dated, are you blocking updates for that?

    The latest version is 2.5+ and you have version 2.4.11 – not sure why this update has not notified you in the dashboard.

    Thanks.

    #300613
    kyzcreig
    Member
    Post count: 137

    It says I am up to date: https://irc.bio/wp-admin/update-core.php
    Is there a way to force update it?

    #300646
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #300658
    kyzcreig
    Member
    Post count: 137

    I couldn’t edit my reply, because it’s old. But I have the up to date version: http://swiftideas.com/documentation/changelog/

    There is no v2.5 for Atelier. Why are you lying to me?????? I didn’t expect this when I bought 1 year of extended support.

    #300660
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @kyzcreig

    You need to be careful with what you say/wrote and don’t disrespect us, paying for support doesn’t allow you to do that.

    We are talking about the SwiftFramework plugin and not the theme. The current version of the SwiftFramework plugin is 2.5.19

    Delete your current Swift Framework and upload the one I sent in the Dropbox link.
    For some reason your server is blocking the update notices for the Swift Framework plugin.

    -Rui

    #300685
    charlotte.bebbington
    Member
    Post count: 20
    This reply has been marked as private.
    #300686
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @charlotte.bebbington

    Open a new topic so you can provide us your site details and we can reply privately if necessary.

    -Rui

    #300691
    charlotte.bebbington
    Member
    Post count: 20
    This reply has been marked as private.
    #300695
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just saw it now. In that keep the replies only in the other topic.
    I already replied.

    -Rui

    #300700
    kyzcreig
    Member
    Post count: 137

    Rui, I apologize for the confusion. I did not see your reply with the dropbox link. When I reread the thread I misread it as Atelier not being up to date and responded as such. With the new swift framework everything looks good.

    #300726
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem, apologies accepted.
    Glad it’s all sorted.

    -Rui

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