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New Landing › How can we help? › Themeforest Theme Support › Joyn › Footer is repeating over and over again
- This topic has 14 replies, 3 voices, and was last updated 8 years by Swift Ideas – Ed.
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Posted in: Joyn
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September 11, 2015 at 9:56 pm #212437
I am getting numerous errors with my theme, many glitches and elements just being entered where ever, permalinks constantly changing. The footer repeats itself 10 times, I am getting all parallax categories displayed on various pages and I cannot choose one single parallax element to stay.
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You must be logged in to view attached files.September 11, 2015 at 10:00 pm #212439Here is an example of the permalink growing and growing without edits
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You must be logged in to view attached files.September 14, 2015 at 2:15 pm #212745Hi,
Couldn’t login with the provided credentials.
Try to disable all plugins except SwiftFramework, clear the cache and try again so we can check if it’s a plugin conflict.-Rui
September 14, 2015 at 6:01 pm #212881That did not work, I tried to send a private reply with my username and password so you can get in there and take a look. Please get back to me ASAP as I need to get working on the rest of the site.
September 14, 2015 at 6:34 pm #212902All the permalinks are unnecessarily long they keep adding info to the links on their own, video links are not working, repeating footer, there is a date and a social share button on the bottom that has just appeared recently. PLEASE REPLY I NEED HELP and I have waited days for assistance!!!!
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You must be logged in to view attached files.September 14, 2015 at 7:32 pm #212916I don’t have any private reply here with the user credentials, send it to me again so I can help you asap.
Thanks-Rui
September 14, 2015 at 7:34 pm #212917This reply has been marked as private.September 14, 2015 at 7:49 pm #212926This reply has been marked as private.September 14, 2015 at 9:57 pm #212958I am VERY disappointed with the level of support. I am dead in the water, if I do anything else on this theme more and more gets messed up. I now have content going behind the header. PLEASE HELP ME!!!!
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You must be logged in to view attached files.September 14, 2015 at 10:37 pm #212961Just notice that your SwiftFramework is not updated, please update to 1.63 and let me know.
-RuiSeptember 14, 2015 at 11:06 pm #212966Hi there,
1) The permalinks is not a theme issue – check if the Page Parent is set for that page – if so that will take the permalink of the parent page before it. This is default WooCommerce functionality.
2) The content behind the header – can you provide a link to this page?
3) The duplicated footer content looks to be an issue with an import that has happened multiple times, again not something that the theme itself would cause.
Let us know.
– Ed
September 14, 2015 at 11:10 pm #212967The update didn’t help either.
September 14, 2015 at 11:18 pm #212970Regarding 1) the permalink of the homepage looks fine
https://www.dropbox.com/s/3v73xp8v2kki6rb/Screenshot%202015-09-14%2023.19.10.png?dl=0Regarding 3) the problem was exactly what Ed suggested.
https://www.dropbox.com/s/vpfz8h3zlmmc1fx/Screenshot%202015-09-14%2023.15.34.png?dl=0I already deleted the duplicated ones and now the footer looks fine.
-RuiSeptember 14, 2015 at 11:24 pm #212971Thank you!!!
Regarding #3 I don’t understand what was imported that made the footer freak out so I know in the future?
Now regarding the content going behind the header, it is happening on a few of the pages.
September 15, 2015 at 12:43 am #212980It can only have been from the import, may have happened if your hosting cancelled the process while it was happening, causing it to re-do over and over – unless a rare occurrence of there being data there before the theme was installed.
– Ed
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Posted in: Joyn
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