New Landing › How can we help? › Atelier › First product image not showing on zoom

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    Posted in: Atelier
  • June 19, 2017 at 11:36 am #329204
    Thierry
    Member
    Post count: 37

    Hi,

    As seen on the attached screenshot, when you click to enlarge the image, the full screen window does load, however, the primary product image is not showing; it’s not inserted in the code line, in contrast to the second one which just shows perfectly.

    Could you dive into this for me please?

    Thanks in advance! 🙂

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    June 19, 2017 at 11:51 am #329213
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable all plugins except SwiftFramework and Woocommerce?
    Clear the cache and check again so we can discard any plugin conflict.

    -Rui

    June 20, 2017 at 6:26 pm #329492
    Thierry
    Member
    Post count: 37

    Hi Rui,

    The problem had been caused by a Lazy Load plugin. Disabling it quite did the trick.

    Thanks!

    Yours,
    Thierry

    June 21, 2017 at 3:00 pm #329616
    David Martin – Support
    Moderator
    Post count: 20834

    Marking as resolved.

    If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

    Thanks.

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