New Landing › How can we help? › Themeforest Theme Support › Joyn › File permission issue Images + Images on site going blurry after updates

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    Posted in: Joyn
  • April 28, 2016 at 2:56 am #264217
    incraz
    Member
    Post count: 17

    Hi,

    I have a file permission issue with regards to uploading images? It keeps unsuccessfully uploading and I get the message in the screenshot below. Not quite sure what to do. specifically what file to edit, with what code and if there is any thing I should be aware of such as replacing or just adding in the script. Should I be doing this via FTP? Or should I do it via wordpress dashboard. can you please let me know.

    Additionally I have noticed when I update the site files and/or wordpress that my images occasionally look blurry? Is there a way to fix this? What are the ideal upload sizes for:

    (1) Swift Slider,
    (2) Woo Commerce shop.

    Thanks again,

    Kari

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    April 29, 2016 at 11:09 am #264552
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please contact your host regarding the permission issue. That is something they will assist you with.

    The images dimensions we use on the demo site would be:

    Slider: 1920 x 12080

    Shop:570 x 700

    Thanks.

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