New Landing › How can we help? › Themeforest Theme Support › Joyn › Featured image won't show

Viewing 15 posts - 16 through 30 (of 40 total)
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    Posted in: Joyn
  • April 16, 2015 at 7:23 am #165541
    Kirsten
    Member
    Post count: 192
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    April 20, 2015 at 8:34 am #166349
    Kirsten
    Member
    Post count: 192

    No solution yet?

    April 20, 2015 at 12:02 pm #166439
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies Kirsten, it seems this wasn’t properly assigned. I will follow up with why that happened.

    That latest login is showing as incorrect for me? Can you confirm and I’ll follow up immediately.

    – Ed

    April 20, 2015 at 12:08 pm #166444
    Kirsten
    Member
    Post count: 192

    That would be great.

    As you can see on this page the featured images of the latest posts aren’t vissible:
    http://positie1.nl/blog/

    The weird thing is that when I change the post to “concept” it does appear. Only when published the image disappears. I’ve allready tried deactivating all plugins, clearing caches, re-install theme.

    Also with the latest clients I added no featured image appears:

    Klanten

    Hope you can help me out because I would love to publish some new content. Not sure when the problem first occured.

    best,
    Kirsten

    April 20, 2015 at 2:05 pm #166478
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Kirsten

    Can you confirm the correct login details for me to check the admin side?

    – Ed

    April 20, 2015 at 2:34 pm #166487
    Kirsten
    Member
    Post count: 192
    This reply has been marked as private.
    April 20, 2015 at 4:55 pm #166528
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    April 21, 2015 at 7:44 am #166721
    Kirsten
    Member
    Post count: 192

    Hi Ed,

    Thanks for your reply I uploaded the fix through FTP but still no luck. Which plugin do you want to be installed? I will make that happen.

    April 21, 2015 at 2:17 pm #166924
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please install this plugin: “Solid Code Theme Editor”

    Thanks,

    – Ed

    April 21, 2015 at 2:21 pm #166925
    Kirsten
    Member
    Post count: 192

    Done!

    April 22, 2015 at 12:29 am #167031
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Kirsten

    Please can you disable any caching while I test this please? I’ve tried making changes but can’t flush the cache so can’t see any of my test edits.

    Thanks,

    – Ed

    April 22, 2015 at 7:20 am #167118
    Kirsten
    Member
    Post count: 192

    Hi Ed, I emptied all cacahes and deactived W3 Total Cache. Can you try again?

    April 22, 2015 at 11:56 am #167285
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Kirsten – still nothing. No changes I make are being reflected on the site. Do you have a CDN or hosting level caching?

    – Ed

    April 22, 2015 at 12:28 pm #167300
    Kirsten
    Member
    Post count: 192
    This reply has been marked as private.
    April 22, 2015 at 12:32 pm #167302
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
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    Posted in: Joyn
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