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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Flexform
  • April 21, 2013 at 4:42 pm #2344
    slcmyers
    Member
    Post count: 40

    I get this when I try to activate one of the Woo Commerce Plug Ins

    Fatal error: Call to undefined function is_woocommerce_active() in /home/sanimist/public_html/sanamist.com/wp-content/plugins/woocommerce-gateway-authorize-net-cim/woocommerce-gateway-authorize-net-cim.php on line 34

    And this with another of their plug ins

    Fatal error: Call to undefined function is_woocommerce_active() in /home/sanimist/public_html/sanamist.com/wp-content/plugins/woocommerce-shipping-ups/shipping-ups.php on line 63

    How do I fix this. Woo says it’s theme related. I have disabled all plug ins that are non-recommended as well as caching.

    April 22, 2013 at 8:40 pm #2514
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    I’ve assigned Ed to this, it might be a deprecated function called.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    April 22, 2013 at 8:42 pm #2517
    slcmyers
    Member
    Post count: 40

    Thank you. If you could let me know as soon as possible. I have a client waiting to go live.

    April 22, 2013 at 8:44 pm #2521
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    I can’t see any reason why this would be an issue with the theme. Can I recommend you try and deactivate WooCommerce, then activate the plugin, then re-activate WooCommerce.

    Let us know.

    – Ed

    April 22, 2013 at 8:54 pm #2525
    slcmyers
    Member
    Post count: 40

    I tried deactivating all plug ins besides the ones listed and still get a fatal error.

    April 22, 2013 at 8:56 pm #2528
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Did you try deactivating all the plugins, then activating those first, then the WooCommerce plugin?

    Could you post a link in a private reply?

    – Ed

    April 22, 2013 at 8:58 pm #2529
    slcmyers
    Member
    Post count: 40
    This reply has been marked as private.
    April 22, 2013 at 8:59 pm #2530
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can’t find much to go on with this through Google, but this one could help – http://wordpress.org/support/topic/getting-fatal-error-when-activating-woocommerce-tabs-manager-after-upgrade

    – Ed

    April 22, 2013 at 9:07 pm #2531
    slcmyers
    Member
    Post count: 40
    This reply has been marked as private.
    April 22, 2013 at 9:38 pm #2547
    slcmyers
    Member
    Post count: 40
    This reply has been marked as private.
    April 22, 2013 at 9:39 pm #2548
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm.. Are all the plugins up to date?

    This definitely isn’t an issue with the theme, as the error is that the WooCommerce function is undefined..

    – Ed

    April 25, 2013 at 5:25 am #2891
    slcmyers
    Member
    Post count: 40
    This reply has been marked as private.
    April 25, 2013 at 9:04 pm #2982
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Thanks for letting us know, glad it’s working for you now 🙂

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

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    Posted in: Flexform
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