New Landing How can we help? Atelier Fatal Error sf_gravityforms

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Atelier
  • #167478
    pazala
    Member
    Post count: 13

    i am new installer. i have a problem.

    Fatal error: Call to undefined function sf_gravityforms_activated() in /home/pazalade/public_html/aykiz/wp-content/plugins/swift-framework/includes/page-builder/sf-page-builder.php on line 51

    #167479
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @pazala

    Do you have Atelier enabled? Not sure how you could get this error.

    Please try deleting the Swift Framework plugin, and uploading this version – http://d.pr/f/13yLW/qO6kZ1lP

    – Ed

    #167480
    pazala
    Member
    Post count: 13

    Yes, i have. Now i try delete this plugin in FTP. And reupload your plugin. And changed this error.

    Fatal error: Call to undefined function sf_get_category_list() in /home/pazalade/public_html/aykiz/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/testimonial.php on line 191

    #167485
    pazala
    Member
    Post count: 13

    I’m fixed errors. Thanx for support.

    #167494
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you sorted the issue – what was the problem for future reference?

    – Ed

    #168309
    sbwright
    Member
    Post count: 6

    I am having this same issue. We are using a child theme. I do not get the error if I use Cardinal instead of Cardinal Child. We get the error
    “Fatal error: Call to undefined function sf_get_category_list() in [serverpath]/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/testimonial.php on line 191”

    #168318
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @sbwright

    Have you got any files in your child theme apart from the original files? Tested here and have no issue with the child theme.

    – Ed

    #168320
    sbwright
    Member
    Post count: 6

    We have a few additional template files. Here is screenshot of what’s in that folder.
    https://www.evernote.com/shard/s134/sh/86d60264-704e-40fd-a764-2cdb3089e873/a4a8bd14f00b2a68e10175c7c7e07bbf

    It seems to fix the issue if I add the following to my child theme’s functions.php:

    include_once( get_template_directory() . '/swift-framework' . '/core/sf-functions.php' ); // fix for 'Call to undefined function sf_get_category_list'
    
    #168352
    OctoKom
    Member
    Post count: 45

    Hi, I have the exact same issue, but only, when the site is shown on mobile. Fatal error: Call to undefined function sf_gravityforms_activated() in [path]/wp-content/plugins/swift-framework/includes/page-builder/sf-page-builder.php on line 51. The theme used is Cardinal, no additional stuff added

    #168430
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @OctoKom

    Apologies, thought I had updated the plugin but I hadn’t pushed it live. You should soon be able to update to v1.02 of the plugin, which should resolve your issue.

    – Ed

    #168431
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @sbwright – yes, you’ll likely need to include that file if you are overriding certain templates. We’ll look into this further.

    – Ed

    #168466
    OctoKom
    Member
    Post count: 45

    @Ed
    After update i get a new fatal:
    Fatal error: Call to undefined function sf_get_category_list() in [path]/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/testimonial.php on line 191

    Regards,

    #168531
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @OctoKom

    Could you potentially provide a link/login for me to check why you are getting these issues? I can’t replicate any locally with a child theme active, or the parent theme.

    – Ed

    #168702
    OctoKom
    Member
    Post count: 45

    @Ed

    Somehow it was fixed later same day, without doing more, maybe something with the host?

    #168704
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted. Always difficult to know when it works without changes, most times is browser cache.

    -Rui

Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register