New Landing How can we help? Atelier Fatal Error sf_gravityforms

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Atelier
  • #167478
    pazala
    Member
    Post count: 13

    i am new installer. i have a problem.

    Fatal error: Call to undefined function sf_gravityforms_activated() in /home/pazalade/public_html/aykiz/wp-content/plugins/swift-framework/includes/page-builder/sf-page-builder.php on line 51

    #167479
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @pazala

    Do you have Atelier enabled? Not sure how you could get this error.

    Please try deleting the Swift Framework plugin, and uploading this version – http://d.pr/f/13yLW/qO6kZ1lP

    – Ed

    #167480
    pazala
    Member
    Post count: 13

    Yes, i have. Now i try delete this plugin in FTP. And reupload your plugin. And changed this error.

    Fatal error: Call to undefined function sf_get_category_list() in /home/pazalade/public_html/aykiz/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/testimonial.php on line 191

    #167485
    pazala
    Member
    Post count: 13

    I’m fixed errors. Thanx for support.

    #167494
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you sorted the issue – what was the problem for future reference?

    – Ed

    #168309
    sbwright
    Member
    Post count: 6

    I am having this same issue. We are using a child theme. I do not get the error if I use Cardinal instead of Cardinal Child. We get the error
    “Fatal error: Call to undefined function sf_get_category_list() in [serverpath]/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/testimonial.php on line 191”

    #168318
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @sbwright

    Have you got any files in your child theme apart from the original files? Tested here and have no issue with the child theme.

    – Ed

    #168320
    sbwright
    Member
    Post count: 6

    We have a few additional template files. Here is screenshot of what’s in that folder.
    https://www.evernote.com/shard/s134/sh/86d60264-704e-40fd-a764-2cdb3089e873/a4a8bd14f00b2a68e10175c7c7e07bbf

    It seems to fix the issue if I add the following to my child theme’s functions.php:

    include_once( get_template_directory() . '/swift-framework' . '/core/sf-functions.php' ); // fix for 'Call to undefined function sf_get_category_list'
    
    #168352
    OctoKom
    Member
    Post count: 45

    Hi, I have the exact same issue, but only, when the site is shown on mobile. Fatal error: Call to undefined function sf_gravityforms_activated() in [path]/wp-content/plugins/swift-framework/includes/page-builder/sf-page-builder.php on line 51. The theme used is Cardinal, no additional stuff added

    #168430
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @OctoKom

    Apologies, thought I had updated the plugin but I hadn’t pushed it live. You should soon be able to update to v1.02 of the plugin, which should resolve your issue.

    – Ed

    #168431
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @sbwright – yes, you’ll likely need to include that file if you are overriding certain templates. We’ll look into this further.

    – Ed

    #168466
    OctoKom
    Member
    Post count: 45

    @Ed
    After update i get a new fatal:
    Fatal error: Call to undefined function sf_get_category_list() in [path]/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/testimonial.php on line 191

    Regards,

    #168531
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @OctoKom

    Could you potentially provide a link/login for me to check why you are getting these issues? I can’t replicate any locally with a child theme active, or the parent theme.

    – Ed

    #168702
    OctoKom
    Member
    Post count: 45

    @Ed

    Somehow it was fixed later same day, without doing more, maybe something with the host?

    #168704
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted. Always difficult to know when it works without changes, most times is browser cache.

    -Rui

Viewing 15 posts - 1 through 15 (of 15 total)

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