Failure to save from text (html) to swift page builder

[Tinumire]

Hi,

I’m working on a new version of the homepage: Homepage_New.
I don’t wanna start from scratch again so what I usually do is copy and paste the html code and then switch back to swift page builder.
It used to work perfectly but now the problem is that it doesn’t upload the code properly when it’s switched from html to swift.
Also, I have a timeline on the update of the homepage. It has to be done for monday. Can you help?

Thanks,
Tinumire

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[Tinumire]

Hi Rui,

Thanks for your quick reply. I did exactly what you did and it still doesn’t save…

[Rui Guerreiro – SUPPORT]

can I try to disable the plugins myself and test the page builder?

-Rui

[Tinumire]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Strange, can’t understand.
What Php version do you have?

-Rui

[Tinumire]

If you can’t tell me what php version I have, I doubt I can tell you much more…
All I know is that before the last wordpress update it was working fine and now it doesn’t anymore.
Am I the only one having this problem?

[Rui Guerreiro – SUPPORT]

yes you are atm. You need to ask your hosting support, this can be important to determine what it is the issue.

Thanks

-Rui