New Landing How can we help? Themeforest Theme Support Pinpoint Facebook icon shortcode broken after site move

  • This topic has 3 replies, 2 voices, and was last updated 11 years by safvc.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Pinpoint
  • #8438
    safvc
    Member
    Post count: 3

    Hi,

    I’ve recently gone from a temp URL to turning our new site live on our regular URL.

    In addition to changing the general settings, updating the database, about the only other change I had to make was on wp-config.php with this code because admin screen was not accessible:
    define(“WP_SITEURL”,”http://myurl.com”);
    define(“WP_HOME”,”http://myurl.com”);

    Didn’t do much else code wise.

    But now the social icons work for twitter and youtube, but for facebook when clicked goes to:
    myurl.com/myfacebookid

    the link changes based on the page that the user is on when the icon is clicked. So for the contact us page, link opens up to:
    myurl.com/contact-us/myfacebookid

    And so on. How can I fix?

    Thx.

    #8515
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Not sure what you’ve updated in your database, but make sure the path to the WP install is correct. If some mix up happened in your DB with the URLs, many more places might be affected, in which case the best thing to do would be a fresh install.

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    #8573
    safvc
    Member
    Post count: 3

    The only changes made to the database were in the wp_options table, option names siteurl and home to reflect my url. I’ve backed out the changes to wp-config.php, so the original file is now uploaded. And the problem still persists, but with the facebook icon only. All other links work fine.

    Your help is appreciated.

    #8574
    safvc
    Member
    Post count: 3

    entering the full URL for your facebook page fixes this behavior.

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