New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Everything has gone blank

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    Posted in: Neighborhood
  • August 9, 2013 at 6:31 am #15390
    goodsir
    Member
    Post count: 13

    Hi Melanie
    See attached for error log.
    Thanks, Nick

    August 12, 2013 at 10:00 am #15766
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey!

    The Breadcrumbs plugin causes this error, so try to delete it from your server so we can troubleshoot.
    On which version of WordPress and this plugin are you?

    Cheers

    August 12, 2013 at 10:22 pm #15988
    goodsir
    Member
    Post count: 13

    Hi Melanie
    I’m not sure how to delete this plugin – (you did it last time with the details I gave you) can you tell me the steps I need to take to do this? thanks, Nick

    August 13, 2013 at 2:25 pm #16146
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey there,

    if you log in to your server via an FTP software like Filezilla (free) and navigate to your wordpress installation > wp-content > plugins you can remove the plugin folder.

    Cheers!

    August 13, 2013 at 7:04 pm #16213
    goodsir
    Member
    Post count: 13

    Hi Melanie
    Okay I have done that and upgraded to WordPress 3.6.
    What do you suggest now?
    cheers, Nick

    August 15, 2013 at 4:42 pm #16645
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi Nick,
    what exactly do you mean? You won’t be able to use that plugin it seems, as it breaks your installation 🙁
    Cheers

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    Posted in: Neighborhood
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