New Landing › How can we help? › Themeforest Theme Support › Uplift › Error with Multisize Masonry

Viewing 13 posts - 16 through 28 (of 28 total)
1 2
  • Back to forum
    Posted in: Uplift
  • May 23, 2016 at 6:42 pm #269541
    parcyvall
    Member
    Post count: 143

    Ok. Thanks.

    May 23, 2016 at 6:47 pm #269544
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.

    -Rui

    May 27, 2016 at 3:48 pm #270807
    parcyvall
    Member
    Post count: 143

    As the site is live for our clients, I’m now changing the Portfolio Thumbnail type back to image.
    Please contact me, if you need my assistance with fixing this issue.

    Is there any timeframe when you’ll be able to fix the problem?

    Kind regards,
    Simon

    May 27, 2016 at 5:19 pm #270831
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will check again with Ed. Sorry for that.

    -Rui

    May 27, 2016 at 6:53 pm #270844
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @parcyvall

    Apologies, I probably should have mentioned – if the images were uploaded with v1 then you’ll likely need to regenerate the images (Regenerate Thumbnails). Unfortunately Envato made us change our image size names, and that image size was missed.

    Let me know.

    – Ed

    May 27, 2016 at 7:34 pm #270858
    parcyvall
    Member
    Post count: 143

    Hi Ed,

    well… now it’s inline with the other elements. But even though it’s set to “wide” it displays as a “wide & tall”. Standard seems to work fine.

    “Tall” displays as “Standard”.
    “Wide&Tall” works fine.

    Kind regards,
    Simon

    May 28, 2016 at 4:34 am #270893
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Simon,

    Actually seems to just be an issue with the slider still, looking into it.

    – Ed

    May 28, 2016 at 6:54 am #270895
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Have managed to fix this, thanks for bringing it to our attention. If you need, I can send over the build before the next update.

    – Ed

    May 28, 2016 at 1:16 pm #270918
    parcyvall
    Member
    Post count: 143

    That would be great, than I’d be able to test and give feedback.

    Is it necessary to re-upload the images again?

    Kind regards,
    Simon

    May 28, 2016 at 3:46 pm #270923
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Sure, here it is: http://swiftideas.d.pr/8s5k/2BSrjCGL

    No need to regen images.

    – Ed

    May 30, 2016 at 12:49 pm #271096
    parcyvall
    Member
    Post count: 143

    I installed the new Version. The size of the element is right but the images are zoomed in & cropped.

    The first Screenshot shows how the slider looked right after updating (and emptying the cache).
    The second shows how it looked after I reuploaded the images with a new file name. The Image is zoomed in and cropped.

    Kind regards,
    Simon

    May 30, 2016 at 12:50 pm #271098
    parcyvall
    Member
    Post count: 143

    Size too big sorry.

    Attachments:
    You must be logged in to view attached files.
    May 31, 2016 at 4:44 pm #271480
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @parcyvall

    Unfortunately the zoom/crop is the required for the slider thumb in order to keep the sizing consistent. Do you have any other issues with it?

    – Ed

  • Back to forum
    Posted in: Uplift
Viewing 13 posts - 16 through 28 (of 28 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register