New Landing How can we help? Themeforest Theme Support Uplift Error with Multisize Masonry

Viewing 15 posts - 1 through 15 (of 28 total)
  • Posted in: Uplift
  • #267470
    parcyvall
    Member
    Post count: 143

    Hi Team,

    there seems to be an error with how Multisize Masonry resizes Slider Images.

    Please see the attached screenshot.

    Kind regards,
    Simon

    #267471
    parcyvall
    Member
    Post count: 143

    Sorry. Exceeded file size 🙂

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    #267501
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up – fixed for the next update (likely monday).

    – Ed

    #269182
    parcyvall
    Member
    Post count: 143

    Dear Support,

    it seems the slider problem is still present after updating to 1.1.0

    Kind regards,
    Simon

    #269488
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I tested your site and it seems fine to me.
    Can you clear the browser cache and try also in a different browser?

    Thanks

    -Rui

    #269492
    parcyvall
    Member
    Post count: 143

    Hi Rui,

    on the page I’m not using the slider. As the page is live for our clients.

    The problem with the slider is very visible but there is also a problem with the standard thumbnails. I took this screenshot on the frontpage and enlarged it so the error is visible. It’s about 2px of.

    Kind regards,
    Simon

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    #269511
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    what I’m seeing seems aligned without any difference.
    https://www.dropbox.com/s/zftofakcmq7weay/Screenshot%202016-05-23%2017.31.03.png?dl=0

    Can you check my screenshot above?
    At what browser window resolution are you seeing the difference?

    -Rui

    #269513
    parcyvall
    Member
    Post count: 143

    I’m seeing it on a retina Display. 13″ 1440×900 (non retina) or 2880×1800.

    On your screenshot everything seems fine.

    Are you able to work on this now? Then I would change it to slider, so you can check. Because there it’s really visible.

    Kind regards,
    Simon

    #269514
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    This is was with the same settings in my MBP 13 retina at 1440px
    https://www.dropbox.com/s/t5xwdw6ch63ltjg/Screenshot%202016-05-23%2017.40.32.png?dl=0

    It seems cache at your end. try in chrome incognito mode cmd + shift + n
    I can ask Ed to confirm what he is seeing.
    -Rui

    #269516
    parcyvall
    Member
    Post count: 143

    I’ll enable the slider. And check with chrome.

    #269520
    parcyvall
    Member
    Post count: 143

    With the slider, the problem is visible even in Chrome incognito.

    #269523
    parcyvall
    Member
    Post count: 143

    Sorry. Size exceeded.

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    #269528
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    but you have the slider disabled at the moment? I’m seeing fine the current content.

    Can you do a draft page with that slider and provide us admin credentials in a private reply?
    Thanks

    -Rui

    #269532
    parcyvall
    Member
    Post count: 143
    This reply has been marked as private.
    #269540
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Now I’m seeing it with the gap. Just logged in and purge the cache plugin and still the same.
    Will have to forward it to Ed.

    -Rui

Viewing 15 posts - 1 through 15 (of 28 total)

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