New Landing How can we help? Atelier error with live tablet view of website

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Atelier
  • #326194
    oneononebranding
    Member
    Post count: 40

    The pictures on my website are not showing on the tablet. and the contact on this site is not centered properly.
    How can I fix this?

    #326198
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t login with those credentials.
    Can you check.

    -Rui

    #326230
    oneononebranding
    Member
    Post count: 40
    This reply has been marked as private.
    #326334
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #326344
    oneononebranding
    Member
    Post count: 40

    Ok, so I fixed the contact section in the text box on the home page, I just simply needed to move the margins. I updated the plugins, however, It did not change anything on my Ipad device. screenshots are below. Also the contact form is not working as well.

    Attachments:
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    #326682
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will have to forward this one to our head developer.

    -Rui

    #326811
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please can you try adding this CSS to fix the image issue on tablet:

    .mobile-browser .spb-row[data-image-movement="fixed"] {
    background-attachment: scroll;
    }

    What issue are you having with the contact form?

    – Ed

    #326838
    oneononebranding
    Member
    Post count: 40

    Ok and that did work thank you. For both of my site the contact form with the Atelier is not working, far as they are not receiving message to there emails. One of theme I just simple switch the theme and before i switch it to atelier theme it was working properly.

    #326840
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    What do you use for the forms? The theme should not affect this in anyway.

    – Ed

    #329063
    oneononebranding
    Member
    Post count: 40

    contact form 7. Is there another form that works with this theme?

    #329066
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    CF7 works with the theme, we actually recommend it over others. Have you checked their FAQ? https://contactform7.com/faq/

    – Ed

    #329068
    oneononebranding
    Member
    Post count: 40

    The contact form is not working with any of my sites. Idk, I think it might be the wordpress updates. Are you able to help please?

    #329069
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    What error are you getting? If any? If you can provide more details of what isn’t working, then we can better assist.

    – Ed

    #329072
    oneononebranding
    Member
    Post count: 40

    It’s not connecting to the email.

    #329124
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    If you swap back to the default WordPress theme, and then try with that – you’re saying this works? Try this plugin to see if everything works as expected – https://en-gb.wordpress.org/plugins/check-email/

    – Ed

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