New Landing › How can we help? › Themeforest Theme Support › Uplift › "Enable image zoom on product images" affecting mobile touch

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    Posted in: Uplift
  • April 20, 2017 at 10:04 am #321682
    Dev23847
    Member
    Post count: 124

    “Enable image zoom on product images” is set to on
    “Enable image zoom on product images (Mobile)” is set to off

    touch swiping area still affected, unable to scroll down by touching on product image. Only way to scroll down is by touch bottom of screen. Do not have this problem with “Enable image zoom on product images” set to off.

    April 21, 2017 at 2:23 pm #321881
    David Martin – Support
    Moderator
    Post count: 20834

    Do you have a live URL/staging URL we can test this further? Will check this with the team now also.

    Thanks.

    April 22, 2017 at 1:26 am #321955
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Dev23847

    Unfortunately, those options only applied to WooCommerce versions before the latest (apologies there isn’t a note on those – we have resolved that). If you want to remove it now, you need to follow this: http://www.remicorson.com/disable-woocommerce-3-zoom/

    – Ed

    April 23, 2017 at 7:07 am #321983
    Dev23847
    Member
    Post count: 124
    This reply has been marked as private.
    April 25, 2017 at 12:28 pm #322232
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Adam,

    Can you update the Swift Framework plugin to the latest 2.5.32 and the theme to the latest 1.3.53.

    Please also ensure you are on WooCommerce 3+, currently you are using WooCommerce 2.6.14.

    Thanks.

    April 26, 2017 at 4:47 pm #322460
    Dev23847
    Member
    Post count: 124

    looks like issue is resolved after updating, thanks!

    April 26, 2017 at 6:50 pm #322485
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.

    -Rui

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