New Landing How can we help? Themeforest Theme Support Neighborhood "Email Customer" "CareShipping" etc. inoperative

Viewing 15 posts - 1 through 15 (of 29 total)
  • #276500
    clo47
    Member
    Post count: 8

    Hello
    I need your help
    ow fill these lines are inoperative “Email Customer” “CareShipping” “Information” “Returns & Exchange” “FAQs”
    for now I can not fulfill it’s impossible on page Command of my shop
    thank you
    best regards

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    #276502
    David Martin – Support
    Moderator
    Post count: 20834

    Not sure I understand your question.

    I think you mean how to edit that? Theme Options => WooCommerce Options.

    Thanks.

    #276504
    clo47
    Member
    Post count: 8

    sorry for my English and google translation : random
    it is the order page links (attachment)
    the links are in English, but we do not use these links pop-up will not work

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    #276507
    clo47
    Member
    Post count: 8

    I will see that…

    #276510
    clo47
    Member
    Post count: 8

    it is properly completed, but it is useless for now

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    #276796
    David Martin – Support
    Moderator
    Post count: 20834

    I’m sorry I do not understand you. Can you clarify what you mean, or provide annotated screenshots to help?

    Thanks.

    #276884
    clo47
    Member
    Post count: 8

    Hello
    My question is very simple.
    On the page upper right “Commande” (summary of the orders) on this page there are links, which open each on 1 box of dialogue… we should be able to enter it information, they are not tooltips but boxes

    I filled correctly via “thème options” > ” Woocommerce options “.
    It is the Neighborhood theme or Woocommerce who manages this function ?
    Please look the screenshots.

    Besides, the translation in the .pot (FR) the translation is partially in Greek

    best regards

    I managed all alone with the CSS to change also the sale of articles the unity (unit), And many a lot of other things
    I put you 2 questions which you did not answer

    A little help… it is everything and then me does you a royal peace! 😉

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    #277321
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    you can change the content of those modals in Theme Options-> Woocommerce options and if you scroll down you will find these fields.
    https://www.dropbox.com/s/j65v3rq6scvzm4o/Screenshot%202016-06-27%2010.53.37.png?dl=0

    Can you provide admin access to have a look at those fields?

    -Rui

    #278226
    clo47
    Member
    Post count: 8
    This reply has been marked as private.
    #278488
    clo47
    Member
    Post count: 8
    This reply has been marked as private.
    #278497
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes they can in the Theme Options-> Woocommerce Options.

    This is what you have there.
    https://www.dropbox.com/s/bgaedh11yshziwp/Screenshot%202016-06-30%2019.11.14.png?dl=0

    -Rui

    #316350
    TXIMIMI
    Member
    Post count: 25

    That happens to me too
    I put the data in woocommerce options, but it does not make any type of link with an address that I put
    Attached screenshots
    What I want is to put a link to the page that is on the page
    Which I think is the end of this link
    And also with shipping information y con Returns & Exchange
    Same is that is not how it is done and I would like to know how it is done because I find this option very interesting when it comes to completing the purchase for customers

    #316354
    TXIMIMI
    Member
    Post count: 25

    Attach files in another format PNG

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    #316358
    David Martin – Support
    Moderator
    Post count: 20834

    Your content looks to be being pulled in fine, what is the exact question it’s very vague?

    Please add a WP login for us to take a closer look.

    Thanks.

    #316362
    TXIMIMI
    Member
    Post count: 25
    This reply has been marked as private.
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