New Landing › How can we help? › Themeforest Theme Support › Uplift › Element padding not getting saved

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    Posted in: Uplift
  • May 12, 2016 at 10:12 pm #267149
    WEswift
    Member
    Post count: 234

    Team – The Design Options tab of a Swift Themes element (in this case a text block) won’t save Padding or other settings whenever Simplified Controls are turned on. They seem to save whenever Simplified Controls are turned off. Thoughts? -Paul

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    May 13, 2016 at 7:55 am #267198
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Is everything up to date?

    – Kyle

    May 13, 2016 at 3:07 pm #267348
    WEswift
    Member
    Post count: 234

    Kyle – everything is up to date. As a matter of fact it’s a brand new WordPress install I created yesterday for testing Uplift. We had similar issues with the Cardinal theme. I suspect it’s actually a Swift Framework issue. -Paul

    May 13, 2016 at 3:14 pm #267357
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you please provide me with a login so I can look into it

    – Kyle

    May 13, 2016 at 3:20 pm #267362
    WEswift
    Member
    Post count: 234
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    May 13, 2016 at 3:24 pm #267364
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Which page?

    – Kyle

    May 13, 2016 at 3:27 pm #267366
    WEswift
    Member
    Post count: 234

    Kyle – any page. There’s currently only the default installed WP pages / content. -Paul

    May 13, 2016 at 3:28 pm #267367
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Worked fine for me: http://werremeyer02.werremeyer.com/test/

    – Kyle

    May 13, 2016 at 3:33 pm #267369
    WEswift
    Member
    Post count: 234

    Try this on the Sample Page. I’m not sure why it worked on your Test page. Use 30 as the amount. I can’t get amounts to stick. If I apply that amount to vertical padding, save the page, go back into the design tab, the amount won’t be there. I just tried it again.

    May 13, 2016 at 3:34 pm #267370
    WEswift
    Member
    Post count: 234

    Additionally, I just tried setting the top padding of Test page to 30 and it reverted to what you had set. Very odd.

    May 13, 2016 at 3:37 pm #267372
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok I think I’ve found the issue, it only works if you drag the slider. If you set the number manually it does not work. Will forward this bug to the developer to fix

    Thanks for pointing it out

    – Kyle

    May 13, 2016 at 3:41 pm #267374
    WEswift
    Member
    Post count: 234

    Thanks, much appreciated. We’ve found the slider to be very difficult to be precise with.

    May 13, 2016 at 4:49 pm #267407
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks for the heads up. Will check it.

    -Rui

    June 10, 2016 at 6:41 pm #273932
    mgma
    Member
    Post count: 136

    I am finding this as well. And it is a big problem since your sliders are not incremental enough. I am trying to adjust the padding, and it’s by %? The first number I get when using the slider is 13, but 13% is way too much padding. I cannot get it to be any less using the slider, and inputing the number does not work… so I cannot adjust the padding or margin in this instance.

    I see this bug was reported a month ago.. any result/fix yet? My version of Uplift is brand new.

    Thanks.

    June 10, 2016 at 6:54 pm #273938
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @mgma,

    Just a doubt, did you pressed the enter after changing the padding value number?
    You should press it so the slider can assume that new value.

    -Rui

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