New Landing › How can we help? › Themeforest Theme Support › Dante › edit, clone and delete icons are missing from element details

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    Posted in: Dante
  • April 13, 2017 at 12:06 am #320830
    buddyq
    Member
    Post count: 32

    Changing to Dante parent theme did not fix it.

    April 13, 2017 at 12:22 pm #320893
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Will also need ftp credentials to confirm if the icon files are there or not.

    -Rui

    April 13, 2017 at 2:12 pm #320918
    buddyq
    Member
    Post count: 32
    This reply has been marked as private.
    April 13, 2017 at 2:21 pm #320927
    buddyq
    Member
    Post count: 32

    I’m no expert but the filenames start with capital PB and the css is requesting ‘pb_’…

    I think this might be the problem. What’s the deal with that??

    April 13, 2017 at 6:57 pm #321007
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    that seems to be the problem, not sure how that changed. We will release an update to fix this among other things.
    We will send it tonigth/tomorrow.

    -Rui

    April 13, 2017 at 7:04 pm #321011
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    by the way you can try with our latest build.
    https://www.dropbox.com/s/qic8ojpdca89apz/dante.zip?dl=0

    You can delete the current theme in appearance-> Themes(first you have to deactivate Dante). You won’t lose any data/options since it’s stored in the database.

    https://www.dropbox.com/s/qic8ojpdca89apz/dante.zip?dl=0

    -Rui

    April 13, 2017 at 9:00 pm #321030
    buddyq
    Member
    Post count: 32

    I tried the latest build and it did not fix anything.

    I also find that since switching themes now my old options wont import!

    It says they did successfully in green but then nothing is in there! Now my site looks a little jacked up and different. What is going on?! I’m starting to get frustrated.

    April 13, 2017 at 9:54 pm #321033
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Has I said the options should be there because you only transfered files and the data is the database.
    The files look fine now and still is showing the 404 errors.

    https://www.dropbox.com/s/7909wx87ox5ejtw/Screenshot%202017-04-13%2021.49.42.png?dl=0

    I think now it’s related with the cache mechanism and the htaccess file that has a lot of additional settings.
    Try to test with the default WordPress htaccess
    https://codex.wordpress.org/htaccess

    
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

    We are doing our bests but we can’t control some things like cache plugins that distort some the things that are done till the cache is purged.

    Let us know the result

    -Rui

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