New Landing How can we help? Themeforest Theme Support Dante edit, clone and delete icons are missing from element details

Viewing 15 posts - 1 through 15 (of 23 total)
  • Posted in: Dante
  • #294222
    WEswift
    Member
    Post count: 234

    The edit, clone and delete icons are missing from element details in Swift Page Builder view.

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    #294224
    Carmenlsk
    Member
    Post count: 7

    And me too!!!!

    #294227
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP Login for us @WEswift.

    – David.

    #294236
    WEswift
    Member
    Post count: 234
    This reply has been marked as private.
    #294245
    David Martin – Support
    Moderator
    Post count: 20834

    Any, it does not matter. We only need a username/login from you.

    #294278
    WEswift
    Member
    Post count: 234
    This reply has been marked as private.
    #294348
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi guys,

    This seems to be an issue with the filenames of the icons. The files are there but using capital letters and the Linux servers are case sensitive and can’t load the file.

    Let me check with my head developer what we should do. Rename again the asset files or change it inside the css to include the names with capital letters.

    Will provide more feedback asap.

    -Rui

    #294350
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi again,

    I spoke to soon, just got now the confirmation that we are releasing later today an update to fix this.
    So check the Appearance-> Themes section later today and check for an update.

    Thanks

    -Rui

    #294524
    WEswift
    Member
    Post count: 234

    Hi Rui,

    Thanks for looking into this. It looks like the update fixed it. Thank you!

    #294526
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad it’s sorted.
    -Rui

    #320770
    buddyq
    Member
    Post count: 32

    I am having this same problem too. I have v3.3.3.4 and I am missing my Page builder icons!

    #320811
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I tested it and it works fine on my install.
    Can you try to upload the theme files again.

    https://www.dropbox.com/s/qic8ojpdca89apz/dante.zip?dl=0

    -Rui

    #320824
    buddyq
    Member
    Post count: 32

    I reinstalled the dante theme and there is no change. I am using Child THeme.

    #320825
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @buddyq

    Can you try to activate the parent theme?
    Can you provide the site url, admin credentials and ftp credentials in a private reply?

    Thanks

    -Rui

    #320829
    buddyq
    Member
    Post count: 32
    This reply has been marked as private.
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