Double Image Issue Single Product Page – Page 2

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This topic has 25 replies, 7 voices, and was last updated 9 years by Rui Guerreiro – SUPPORT.

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Posted in: Neighborhood
October 7, 2014 at 11:47 am #118010

Kyle – SUPPORT
Moderator

Post count: 35880

Seems fine to me? (see screenshot)

– Kyle

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October 7, 2014 at 11:55 am #118023

daniel25k
Member

Post count: 46

ok i fixed the issue with the streched thumbnails… but all thumbnails are still shown twice

October 7, 2014 at 12:01 pm #118027

Kyle – SUPPORT
Moderator

Post count: 35880

It doesn’t look that way to me? see my screenshot above

– Kyle

October 7, 2014 at 3:37 pm #118163

daniel25k
Member

Post count: 46

its weired if i open the site 10 times… 5 out of ten times the site look like this… and as i said only in chrome and safari…

you have to swich the sites a couple times… the sreenshot is 5 seconds old

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October 7, 2014 at 4:19 pm #118197

Swift Ideas – Ed
Keymaster

Post count: 15264

Try clearing your browser cache / any caching plugins you may have active – this can only be a caching issue your side – works fine here for me from fresh!

– Ed

October 8, 2014 at 11:36 am #118487

daniel25k
Member

Post count: 46

i did clear the cache… i also disable the cachin plugin… and checked it on 2 different laptops…

on some pages especially on the homepage its the same issue but only in chrome! the stange thing aobut is if i refresh the site sometimes it wokrs out fine then i refresh again and the images shown twice again…

but im 100 % sure the cache is clear!!!

By the way you have a real great and fast support guys… thx for that

October 8, 2014 at 3:52 pm #118615

Swift Ideas – Ed
Keymaster

Post count: 15264

I’ve refreshed here 20 times and not able to replicate a single time – the code is correct and as it should be.

October 13, 2014 at 3:37 pm #119717

daniel25k
Member

Post count: 46

i have still the issue… today i recieved an email from a customer… its not on all pages… on this page was it today

Piccolino

(see screenshot)

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October 13, 2014 at 3:49 pm #119721

daniel25k
Member

Post count: 46

also here..

http://www.wauwau.at/produkt-kategorie/pfeffermuehlen/

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October 13, 2014 at 4:07 pm #119730

daniel25k
Member

Post count: 46

i mentioned it above… this issue is only in chrome!!!

October 14, 2014 at 2:10 pm #120041

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

It also seems fine in my chrome.

https://www.dropbox.com/s/hxr6ccujd7x5oof/chrome_screnshot1.png?dl=0
https://www.dropbox.com/s/n9t0yzvpk71vxr9/chrome_screnshot2.png?dl=0

Please ask also your customer to clear the cache and try again.
Also try in a different computer with chrome.

-Rui
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Posted in: Neighborhood