New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Double Image Issue Single Product Page

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    Posted in: Neighborhood
  • October 7, 2014 at 11:47 am #118010
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Seems fine to me? (see screenshot)

    – Kyle

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    October 7, 2014 at 11:55 am #118023
    daniel25k
    Member
    Post count: 46

    ok i fixed the issue with the streched thumbnails… but all thumbnails are still shown twice

    October 7, 2014 at 12:01 pm #118027
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It doesn’t look that way to me? see my screenshot above

    – Kyle

    October 7, 2014 at 3:37 pm #118163
    daniel25k
    Member
    Post count: 46

    its weired if i open the site 10 times… 5 out of ten times the site look like this… and as i said only in chrome and safari…

    you have to swich the sites a couple times… the sreenshot is 5 seconds old

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    October 7, 2014 at 4:19 pm #118197
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Try clearing your browser cache / any caching plugins you may have active – this can only be a caching issue your side – works fine here for me from fresh!

    – Ed

    October 8, 2014 at 11:36 am #118487
    daniel25k
    Member
    Post count: 46

    i did clear the cache… i also disable the cachin plugin… and checked it on 2 different laptops…

    on some pages especially on the homepage its the same issue but only in chrome! the stange thing aobut is if i refresh the site sometimes it wokrs out fine then i refresh again and the images shown twice again…

    but im 100 % sure the cache is clear!!!

    By the way you have a real great and fast support guys… thx for that

    October 8, 2014 at 3:52 pm #118615
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I’ve refreshed here 20 times and not able to replicate a single time – the code is correct and as it should be.

    October 13, 2014 at 3:37 pm #119717
    daniel25k
    Member
    Post count: 46

    i have still the issue… today i recieved an email from a customer… its not on all pages… on this page was it today

    Piccolino

    (see screenshot)

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    October 13, 2014 at 3:49 pm #119721
    daniel25k
    Member
    Post count: 46

    also here..

    http://www.wauwau.at/produkt-kategorie/pfeffermuehlen/

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    October 13, 2014 at 4:07 pm #119730
    daniel25k
    Member
    Post count: 46

    i mentioned it above… this issue is only in chrome!!!

    October 14, 2014 at 2:10 pm #120041
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It also seems fine in my chrome.

    https://www.dropbox.com/s/hxr6ccujd7x5oof/chrome_screnshot1.png?dl=0
    https://www.dropbox.com/s/n9t0yzvpk71vxr9/chrome_screnshot2.png?dl=0

    Please ask also your customer to clear the cache and try again.
    Also try in a different computer with chrome.

    -Rui

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