New Landing › How can we help? › Atelier › Demo Install Never Ending

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • May 20, 2015 at 10:23 pm #177114
    JackMagic
    Member
    Post count: 36

    Hi there,

    I tried installing the demo content, widgets, colours etc however the demo install window lasted for over 7 hours until I called it quits and closed it down. I noticed that all the content and image is now there however the site is running extremely slow and I get white screens on a number of options such as Menus etc.

    Could you explain what has happened please? And how I can fix this.

    Thanks!

    May 20, 2015 at 10:25 pm #177115
    JackMagic
    Member
    Post count: 36

    Actually, now I’m getting that wondering white screen on all my pages :/

    May 20, 2015 at 10:36 pm #177120
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you still access the admin area?
    If not will need ftp access to solve it.

    Will also need WordPress admin credentials.
    Use the private reply.

    -Rui

    May 21, 2015 at 3:52 am #177158
    JackMagic
    Member
    Post count: 36
    This reply has been marked as private.
    May 21, 2015 at 10:11 am #177280
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    May 21, 2015 at 11:59 am #177335
    JackMagic
    Member
    Post count: 36

    Yeah mate, that’s not a drama at all. I’ve done nothing to it that’s important.

    Cheers.

    May 21, 2015 at 12:30 pm #177354
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Done. Check again.
    -Rui

    May 21, 2015 at 12:36 pm #177358
    JackMagic
    Member
    Post count: 36

    Thanks mate!

    May 21, 2015 at 2:04 pm #177391
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem mate. Enjoy.
    -Rui

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