New Landing › How can we help? › Atelier › Demo content loading for an hour now

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    Posted in: Atelier
  • May 3, 2015 at 1:17 pm #171235
    fafchook
    Member
    Post count: 3

    Hey there, just bought the theme. had some errors on theme activation. incresed the memory to 96M. tring now to upload the main demo and it has been an hour now and it’s still in “The demo content is importing, please wait.”
    Is that even normal? how long should i wait?
    thanks

    May 3, 2015 at 1:19 pm #171236
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What demo are you trying to import?
    Can you provide admin credentials to check what could be?

    Use the private reply.

    -Rui

    May 3, 2015 at 1:37 pm #171237
    fafchook
    Member
    Post count: 3
    This reply has been marked as private.
    May 3, 2015 at 2:08 pm #171246
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Manage to import the rest of the content, just a problem with the menu and several duplicate items. Better if you create a new one and assign it in the Main Menu location.

    Check if it’s ok.

    -Rui

    May 3, 2015 at 2:19 pm #171248
    fafchook
    Member
    Post count: 3

    Thanks a million!

    May 3, 2015 at 2:28 pm #171250
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Enjoy the theme.
    -Rui

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