New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Demo content installed successfully but there are issues in front-end

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Neighborhood
  • March 29, 2017 at 8:08 am #318919
    ph1x
    Member
    Post count: 8

    Hello Guys,

    The theme was installed and activated. The plugins were activated. All the data was imported. All that was without any errors or issues. But when I load the website/webshop there are several issues – you can see them in the following screenshots as well directly in the website.
    http://prntscr.com/eps15e – There is no content on home page + navigation dropdown on home page is not working on this page
    http://prnt.sc/eps1e9
    http://prntscr.com/eps2lt
    http://prntscr.com/eps3et

    Although I receive message that “everything is imported” probably there were something wrong during import proccess.
    “Maintenance mode” plugin was installed but not activated during installation and import processes – in case it does matter.

    Thank you in advance.

    March 29, 2017 at 6:05 pm #319018
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check again? There was a pending update on the theme.

    -Rui

    March 30, 2017 at 8:48 am #319062
    ph1x
    Member
    Post count: 8
    This reply has been marked as private.
    March 30, 2017 at 10:19 am #319070
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Edit those pages and scroll down till you reach the Meta options section.
    Just remove the sidebars(No sidebars)
    https://www.dropbox.com/s/vla6imxrm3o04h0/Screenshot%202017-03-30%2010.20.23.png?dl=0

    -Rui

    March 30, 2017 at 5:37 pm #319150
    ph1x
    Member
    Post count: 8
    This reply has been marked as private.
    March 30, 2017 at 5:43 pm #319152
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad I could help.

    -Rui

    March 31, 2017 at 3:26 pm #319257
    ph1x
    Member
    Post count: 8

    Hello Rui,

    I got an “issue” with category order – http://prntscr.com/eqrxsg

    Do you know how I handle that without plugin. On my other woocommerce projects it just worked without any additional plugin or so. Is there any option or checkbox that I have to check in order to trigger this custom reordering on categories to work.

    Thank you in advance.

    March 31, 2017 at 3:42 pm #319265
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I guess those categories are sorted Alphabetically, it seems that your database encoding is probably in Cyrillic and this is how it looks the link of that category.

    https://www.dropbox.com/s/zzcq6je1d3m42m5/Screenshot%202017-03-31%2015.40.19.png?dl=0

    Guess you will remove the other categories in English, try to add a couple more categories in Cyrillic to see the order among them(Cyrillic categories)

    -Rui

    April 2, 2017 at 9:51 am #319329
    ph1x
    Member
    Post count: 8

    I added another Cyrillic category but they are still sorted alphabetically.
    Can I sort them in custom order, as they appeared in backend? http://prntscr.com/erfy7l

    greetings

    April 2, 2017 at 10:02 am #319330
    ph1x
    Member
    Post count: 8
    This reply has been marked as private.
    April 2, 2017 at 11:06 am #319335
    ph1x
    Member
    Post count: 8
    This reply has been marked as private.
    April 3, 2017 at 9:48 am #319370
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    After you change the language try to resave the permalinks to see what happens.
    Settings-> Permalinks and hit the save button.

    -Rui

    April 3, 2017 at 11:07 am #319392
    ph1x
    Member
    Post count: 8

    Simple and effective solution 🙂
    Thank you

    April 3, 2017 at 11:25 am #319393
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nice. Glad it’s sorted.

    -Rui

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