New Landing How can we help? Themeforest Theme Support Dante dante swift page builder issues

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Dante
  • #46124
    eaa
    Member
    Post count: 38

    Hi Swiftideas Crew,
    Here a few issues I have come upon in using the dante swift pagebuilder and dante theme.

    1) [page builder issue] 3-column page builder elements drop down is going off bottom of the page and becomes unclickable when trying to create a page with builder
    – this occurs when selecting the “choose elements” button when it is in the sticky header
    – this also occurs when selecting the “add content elements” from the columns element
    a requested solution: that the 3-column drop down builder be changed to the 4-column wide drop down page builder

    2) [accordion element issue] when adding an “accordion element” to a column in the page builder, the text box elements are duplicating each time the page is being saved
    – this seems to only occur when the accordion element is used inside of a column block
    – text blocks are being duplicated below the columns with the exact same content that in the accordion
    – this is a significant issue as we are using the columns as the foundation to build our pages

    Thanks for your support,
    – eaa

    #46865
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thanks for the heads up, I will forward this to the developer.

    If you can let us know your website URL and login details in case we need them that would be fantastic.

    cheers

    #47784
    eaa
    Member
    Post count: 38
    This reply has been marked as private.
    #47958
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @eaa,

    We are looking into this issue, and will provide a fix as soon as we can.

    Thanks,

    – Ed

    #59148
    pagvag
    Member
    Post count: 8

    Hi Melanie,

    I’m experiencing the same problem with eaa.

    Is there any progress with that issue?

    Thanks,

    Vangelis

    Wordpress 3.8.1 | Dante 2.16

    #59153
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @pagvag – the v2.5 update (just released tonight) has fixed that 🙂

    – Ed

    #59209
    pagvag
    Member
    Post count: 8

    Hi Ed,

    I’m still having the same problem.
    When i put an accordion inside a tab element and update the add content element and text block are duplicated.

    Vangelis

    #59270
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, can you post up your website URL?

    #59311
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @pagvag – please can you try clearing your browser cache? Tested here and confirmed it’s working 100% correctly now.

    – Ed

    #61954
    pagvag
    Member
    Post count: 8

    Hi Ed,

    I cleared browser cache but still having this problem.

    Thnx

    #61961
    pagvag
    Member
    Post count: 8

    Hi Ed,

    An extra notice if it helps. I’m using the swift page builder inside woocommerce products

    Thanx

    Regards
    Vag

    #62072
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies, just re-read what your issue was and saw it was an accordion within tabs, not a column. This isn’t currently supported, but we’ll see what we can do to fix it in an update soon!

    – Ed

    #141586
    pagvag
    Member
    Post count: 8
    This reply has been marked as private.
    #142008
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Think it’s still not possible.
    Will forward it to the development team.

    -Rui

    #142432
    pagvag
    Member
    Post count: 8

    Hi Rui,
    Until that possibility completed I’ve changed to tabs with toggle elements as an alternative solution.
    The problem is that when i choose for the first toggle to be open as a default option, it’s closed and not displaying it’s content, even if the the tab sign changes to ‘minus’.
    I tried also to deactivate all plugins but nothing changed.

    Could you please give me some help?

    Thanks

    Vangelis

Viewing 15 posts - 1 through 15 (of 16 total)

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