dante mobile menu locking page

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This topic has 7 replies, 4 voices, and was last updated 10 years by Swift Ideas – Ed.

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Posted in: Dante
February 1, 2014 at 6:02 am #46125

eaa
Member

Post count: 38

Hi Swiftideas Crew,

main mobile menu issue

1) the main mobile menu on an android tablet is not working consistently.
– the page gets locked when clicking on the mobile menu icon and does not open or close

February 1, 2014 at 6:03 am #46126

eaa
Member

Post count: 38

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February 5, 2014 at 8:32 am #46866

Melanie – SUPPORT
Member

Post count: 11032

Hi, does that also happen on our demo for you?

Which version of the theme and WP are you on?

February 12, 2014 at 3:53 am #48162

eaa
Member

Post count: 38

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February 17, 2014 at 8:04 am #49431

Tahir – SUPPORT
Member

Post count: 1212

Hi eaa,

Could you please confirm if the theme update version 2.13 resolved this issue.

Thanks
Tahir

February 19, 2014 at 2:06 am #50101

eaa
Member

Post count: 38

This reply has been marked as private.

February 21, 2014 at 11:25 am #50802

Tahir – SUPPORT
Member

Post count: 1212

Hi,
You seem to be using a couple of third party plugins. Could you please try deactivating them one by one to find the culprit. Also i noticed that when you resize the browser the mobile icon is animating , This does not happen in our demo so i am sure some third party plugin css or js in conflicting with the mobile menu.

All the Best,
Tahir

February 21, 2014 at 3:47 pm #50924

Swift Ideas – Ed
Keymaster

Post count: 15264

Tested this here and can’t replicate any issue, can you try clearing the cache on your mobile browser?

– Ed
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Posted in: Dante