New Landing How can we help? Themeforest Theme Support Dante dante mobile menu locking page

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Dante
  • #46125
    eaa
    Member
    Post count: 38

    Hi Swiftideas Crew,

    main mobile menu issue

    1) the main mobile menu on an android tablet is not working consistently.
    – the page gets locked when clicking on the mobile menu icon and does not open or close

    #46126
    eaa
    Member
    Post count: 38
    This reply has been marked as private.
    #46866
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, does that also happen on our demo for you?

    Which version of the theme and WP are you on?

    #48162
    eaa
    Member
    Post count: 38
    This reply has been marked as private.
    #49431
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi eaa,

    Could you please confirm if the theme update version 2.13 resolved this issue.

    Thanks
    Tahir

    #50101
    eaa
    Member
    Post count: 38
    This reply has been marked as private.
    #50802
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    You seem to be using a couple of third party plugins. Could you please try deactivating them one by one to find the culprit. Also i noticed that when you resize the browser the mobile icon is animating , This does not happen in our demo so i am sure some third party plugin css or js in conflicting with the mobile menu.

    All the Best,
    Tahir

    #50924
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Tested this here and can’t replicate any issue, can you try clearing the cache on your mobile browser?

    – Ed

Viewing 8 posts - 1 through 8 (of 8 total)

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