New Landing › How can we help? › Themeforest Theme Support › Flexform › Customizer freezes site and goes blank

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Flexform
  • April 22, 2015 at 12:31 pm #167301
    CodeGeek
    Member
    Post count: 10

    if we try to use the theme customizer, the screen freezes, then goes blank, then we have to shut down that tab in the browser??

    I have tried switching back to the parent theme and get the same result.

    wordpress default themes function fine.

    please advise.

    April 22, 2015 at 1:00 pm #167324
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please provide me with a login so I can check this

    – Kyle

    April 22, 2015 at 1:02 pm #167327
    CodeGeek
    Member
    Post count: 10
    This reply has been marked as private.
    April 22, 2015 at 1:09 pm #167330
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Loaded perfectly fine for me? http://d.pr/i/15CiB/3tsr2sbw

    – Kyle

    April 22, 2015 at 1:13 pm #167332
    CodeGeek
    Member
    Post count: 10

    wow… me too.
    Man, I hate it when sites are inconsistent…. Sorry to bug you.

    “When” it happens again, I’ll get a screenshot…
    have a good one.

    April 22, 2015 at 1:14 pm #167333
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

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    Posted in: Flexform
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