New Landing › How can we help? › General › Forum Help › Customer Login Issue

Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 22, 2015 at 2:00 pm #196708
    andreas
    Member
    Post count: 48

    Hi Guys

    Unfortunately another issue I have discovered. When you login as a “new” customer using the enter pages login options you can not register. An error is appearing that Java or Cookies are missing which are not.

    Can you please have a brief look:

    http://www.roxxlyn.de or .com

    Error: ERROR: JavaScript and Cookies are required in order to register. Please be sure JavaScript and Cookies are enabled in your browser, and reload the page.

    Check with different browser and also checke cookies, java and firewall.

    Thank you so much!

    July 22, 2015 at 2:06 pm #196712
    andreas
    Member
    Post count: 48
    This reply has been marked as private.
    July 22, 2015 at 2:42 pm #196721
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You will need to check this with your hosting company, this has nothing to do with the theme

    – Kyle

    July 22, 2015 at 4:41 pm #196773
    andreas
    Member
    Post count: 48

    Hi Kyle

    Thanks for your swift response.

    I do not think that is something with the hoster but for sure I don’t know.
    Is there any other reason which may encounter this issue which you have in mind?

    July 22, 2015 at 5:14 pm #196791
    andreas
    Member
    Post count: 48

    Hi Kylie

    Found the bug. It was the WP-spam plugin

    Thanks anyway

    Best
    a

    July 22, 2015 at 5:18 pm #196793
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted. Thanks Kyle
    -Rui

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