New Landing › How can we help? › Atelier › Custom fonts

Viewing 10 posts - 1 through 10 (of 10 total)
  • Back to forum
    Posted in: Atelier
  • February 28, 2017 at 7:43 pm #315523
    Carlos
    Member
    Post count: 52

    Hi,

    I cannot upload custom fonts… the message is “Sorry, this file type is not permitted for security reasons.”

    I have tried to upload .ttf and .woff, also through of FTP … redux >…

    Anyway the principal banner (revolution slider) at home, it has a custom font and I don’t understand it… where is that font?

    thanks

    Attachments:
    You must be logged in to view attached files.
    March 1, 2017 at 3:58 pm #315636
    Carlos
    Member
    Post count: 52

    ?

    March 1, 2017 at 4:20 pm #315639
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Please don’t bump the topic that only gets you back in the list has stated in our support policy.
    Can’t login with those credentials, what is the admin url?

    -Rui

    March 1, 2017 at 4:22 pm #315641
    Carlos
    Member
    Post count: 52
    This reply has been marked as private.
    March 1, 2017 at 8:09 pm #315675
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    when I try to reach the admin it seems it gets in loop mode probably because of the maintenance mode.

    https://www.dropbox.com/s/neplcdekwtwwipi/Screenshot%202017-03-01%2019.07.54.png?dl=0

    -Rui

    March 1, 2017 at 8:40 pm #315678
    Carlos
    Member
    Post count: 52
    This reply has been marked as private.
    March 2, 2017 at 11:28 am #315740
    Carlos
    Member
    Post count: 52

    all is ok!

    thanks

    March 2, 2017 at 11:34 am #315741
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    did you sorted the fonts issue? I was going to reply that I still can’t access your admin maybe some security setting is blocking access from other countries.

    -Rui

    March 2, 2017 at 12:57 pm #315758
    Carlos
    Member
    Post count: 52

    yes yes! solved

    March 2, 2017 at 1:15 pm #315766
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Topic resolved.

    -Rui

  • Back to forum
    Posted in: Atelier
Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.