New Landing › How can we help? › Atelier › coupon code error

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • October 5, 2016 at 4:35 am #294423
    NikkiSt
    Member
    Post count: 240

    Hi

    I am receiving a coupon error box when inputting a coupon. See attached. It is applying the discount but an error message pops up saying please apply coupon.

    Thanks

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    October 5, 2016 at 4:44 am #294425
    NikkiSt
    Member
    Post count: 240
    This reply has been marked as private.
    October 5, 2016 at 5:03 am #294428
    NikkiSt
    Member
    Post count: 240
    This reply has been marked as private.
    October 5, 2016 at 10:10 am #294454
    David Martin – Support
    Moderator
    Post count: 20834

    What version of the theme do you have?

    What version of the Swift Framework plugin do you have?

    Can you disable all plugins so only WooCommerce & Swift Framework are active and then re-test.

    October 5, 2016 at 11:10 am #294465
    NikkiSt
    Member
    Post count: 240

    Theme version 2.3.0 and swift framework 2.4.16

    disabled all plugins and checked, it seems to be an issue with YITH woocommerce gift cards.

    October 5, 2016 at 11:15 am #294470
    David Martin – Support
    Moderator
    Post count: 20834

    Glad you found the culprit, please report the issue back to the plugin developers.

    October 5, 2016 at 11:16 am #294472
    NikkiSt
    Member
    Post count: 240

    Will do. thanks David.

    October 5, 2016 at 11:27 am #294477
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks David.
    -Rui

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