New Landing How can we help? Themeforest Theme Support Dante Countdown won't display

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Dante
  • #233980
    Kirsten
    Member
    Post count: 192

    Hey guys,

    Somehow I cannot seem to get the countdown to display. It should be on top of the page, but only the display text is visible. What am I doing wrong?

    Thank you.

    #233990
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What is your shortcode you are using? Please test and compare with this:

    [sf_count from="200" to="10" speed="2000" refresh="25" textstyle="h3" subject="Subject Text" prefix="Prefix Text" suffix="Suffux" commas="true"]

    Thanks.

    #234011
    Kirsten
    Member
    Post count: 192

    Hi David,

    I’m using the countdown shortcode:

    [sf_countdown year=”2016″ month=”12″ day=”13″ hour=”24″ type=”countdown” fontsize=”small” displaytext=”10 % extra korting”]

    #234013
    David Martin – Support
    Moderator
    Post count: 20834

    That works great for me, are you running the latest theme version?

    Please add a WP login for me to take a look.

    Thanks.

    #234025
    Kirsten
    Member
    Post count: 192
    This reply has been marked as private.
    #234026
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you disable all plugins and re-test that page?

    Thanks.

    #234028
    Kirsten
    Member
    Post count: 192
    This reply has been marked as private.
    #234035
    Kirsten
    Member
    Post count: 192
    This reply has been marked as private.
    #234036
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Glad you got it sorted. I think it could be a caching issue, with your plugin. Are you using aggressive caching/minification?

    Thanks,
    David.

    #234038
    Kirsten
    Member
    Post count: 192

    No minification and not aggressive at all. I also cleared out the cache a couple of times this afternoon but that didn’t do the trick. Glad it solved itself. Thank you for your support!

    #234078
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Glad 🙂 to know that your issue resolved.
    Thanks
    Mohammad

Viewing 11 posts - 1 through 11 (of 11 total)

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