Content missing after update, still there in CMS

[Patipada]

Hi, after a WordPress update and Swiftbuilder update, content is missing on the pages.
In the CMS it’s still there.
For example this page. There should me lot’s more content to see, like some buttons and a list of products with prices (text block).
On all pages of the website content is missing and/or showing up differently.

Looking forward to a solution.

Thanks!

[Mohammad – SUPPORT]

Hi,
Please provide me correct url to check.
Thanks
Mohammad

[Patipada]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
This website is giving me Server Not Found Error.
Thanks
Mohammad

[Patipada]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
Its not working to me.
Thanks
Mohammad

[Patipada]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
I still cant access your website. My colleague will try to check it now.
Thanks
Mohammad

[Patipada]

Ok, thanks.

I found the problem. It’s with content that have an animation.
Does the animation option not work anymore?
Have you heard this before?

[Mohammad – SUPPORT]

Hi,
Animation should work perfect. I cant say anything without checking the website. My colleague will check and reply to you so please wait for hi reply.
Thanks
Mohammad

[Patipada]

Hi Mohammad,
Can you give an indication how soon there will be looked at?
Otherwise I have to remove all the animations for now, but that’s a lot of work.
But needs to be done if there is no alternative.

Looking forward to your reply.

Thanks again,
Gerjan

[David Martin – Support]

Gerjan we need full administrator permissions for our user account. I cannot do anything with the supplied.

– David

[Patipada]

I’m sorry. You should have all rights now.

[Patipada]

Hi, David. Did you already gave it a new try?
Another website from us is heaving the same problem on the homepage. I solved it by removing the animations.
But this sites uses this a lot so would be great if there is an other solutions.

[David Martin – Support]

Hi,

Sure.

1) Please deactivate your cache plugin.
2) Please disable and then delete the plugin Swift Framework 1.6+. Please then upload this zip file with the latest 2.1+ version: https://www.dropbox.com/s/ddsb7zo3an0bfaa/swift-framework.zip?dl=0.

Thanks.