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Viewing 15 posts - 1 through 15 (of 19 total)
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    Posted in: Joyn
  • June 8, 2016 at 11:17 am #273152
    Patipada
    Member
    Post count: 116

    Hi, after a WordPress update and Swiftbuilder update, content is missing on the pages.
    In the CMS it’s still there.
    For example this page. There should me lot’s more content to see, like some buttons and a list of products with prices (text block).
    On all pages of the website content is missing and/or showing up differently.

    Looking forward to a solution.

    Thanks!

    June 8, 2016 at 11:48 am #273160
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct url to check.
    Thanks
    Mohammad

    June 8, 2016 at 11:55 am #273163
    Patipada
    Member
    Post count: 116
    This reply has been marked as private.
    June 8, 2016 at 12:07 pm #273166
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    This website is giving me Server Not Found Error.
    Thanks
    Mohammad

    June 8, 2016 at 12:36 pm #273175
    Patipada
    Member
    Post count: 116
    This reply has been marked as private.
    June 8, 2016 at 1:41 pm #273192
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its not working to me.
    Thanks
    Mohammad

    June 8, 2016 at 2:25 pm #273207
    Patipada
    Member
    Post count: 116
    This reply has been marked as private.
    June 9, 2016 at 5:42 am #273333
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I still cant access your website. My colleague will try to check it now.
    Thanks
    Mohammad

    June 9, 2016 at 8:18 am #273352
    Patipada
    Member
    Post count: 116

    Ok, thanks.

    I found the problem. It’s with content that have an animation.
    Does the animation option not work anymore?
    Have you heard this before?

    June 9, 2016 at 8:24 am #273355
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Animation should work perfect. I cant say anything without checking the website. My colleague will check and reply to you so please wait for hi reply.
    Thanks
    Mohammad

    June 9, 2016 at 12:09 pm #273470
    Patipada
    Member
    Post count: 116

    Hi Mohammad,
    Can you give an indication how soon there will be looked at?
    Otherwise I have to remove all the animations for now, but that’s a lot of work.
    But needs to be done if there is no alternative.

    Looking forward to your reply.

    Thanks again,
    Gerjan

    June 9, 2016 at 12:23 pm #273476
    David Martin – Support
    Moderator
    Post count: 20834

    Gerjan we need full administrator permissions for our user account. I cannot do anything with the supplied.

    – David

    June 9, 2016 at 1:22 pm #273501
    Patipada
    Member
    Post count: 116

    I’m sorry. You should have all rights now.

    June 9, 2016 at 3:41 pm #273547
    Patipada
    Member
    Post count: 116

    Hi, David. Did you already gave it a new try?
    Another website from us is heaving the same problem on the homepage. I solved it by removing the animations.
    But this sites uses this a lot so would be great if there is an other solutions.

    June 9, 2016 at 3:47 pm #273551
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Sure.

    1) Please deactivate your cache plugin.
    2) Please disable and then delete the plugin Swift Framework 1.6+. Please then upload this zip file with the latest 2.1+ version: https://www.dropbox.com/s/ddsb7zo3an0bfaa/swift-framework.zip?dl=0.

    Thanks.

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    Posted in: Joyn
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