Content dissapears – swiftideas

swiftideas

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This topic has 6 replies, 3 voices, and was last updated 8 years by Kyle – SUPPORT.

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Posted in: Joyn
January 7, 2016 at 9:36 pm #238954

JGCPH
Member

Post count: 25

Hi Swift.

Just installed a clean WP and Joyn theme. My content dissapears, when I save it. Check out the Homepage (Forside) The 3 icon boxes I have added custom images and titles, but it goes away when I save. Hope you can help. Thanks

January 7, 2016 at 9:43 pm #238956

JGCPH
Member

Post count: 25

Seems to be related to Chrome. So far good in Safari

January 7, 2016 at 9:45 pm #238957

JGCPH
Member

Post count: 25

Well no. Same happens in Safari now

January 8, 2016 at 12:34 pm #239120

Kyle – SUPPORT
Moderator

Post count: 35880

Hi,

Can you please contact your host and ask what version of PHP you are running?

Please ask them to specifically use PHP 5.6 on your site.

Thanks.

January 8, 2016 at 5:18 pm #239201

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Not sure if you checked the PHP version like Kyle advised.
I tried to edit that page and duplicated that row and saved without any problem.

Can you clear the cache and try again and provide me more details so I can try to replicate it?

Thanks
-Rui

January 18, 2016 at 10:16 am #241252

JGCPH
Member

Post count: 25

Hi Rui and Kyle.

The host is running PHP 7. I can temporarly downgrade, but it will be running PHP 7 again. Is this an issue? I can try and clear cache, but also tried in Safari with same problem.

Thanks

January 18, 2016 at 10:21 am #241254

Kyle – SUPPORT
Moderator

Post count: 35880

Ho

Have you made all of the updates?

– Kyle
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Posted in: Joyn