New Landing › How can we help? › Themeforest Theme Support › Flexform › Contact form not working

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    Posted in: Flexform
  • August 4, 2013 at 7:56 pm #14392
    aaustin69
    Member
    Post count: 115

    Hello, I recently installed the Flexform these and demo data, and I have not been able to get the contact form to work. When I submit, it says “Failed to send your message. Please try later or contact the administrator by another method.”

    I found another person post the same issue, where it was recommended to install the WP SMTP plugin. I installed that but still no luck. Are there some settings I need to configure in the WP SMTP plugin? Any help would be appreciated.

    Thanks,

    Alan

    August 7, 2013 at 7:32 pm #15014
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Alan,

    This should work out of the box, as it’s using the standard PHP mail() function, provided by WP in context.

    Can you please check if that function is working, with your webhost? I know Dreamhost have a stupid setting that basically forbids you using it – are you perhaps using them?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    August 7, 2013 at 7:50 pm #15026
    aaustin69
    Member
    Post count: 115

    I was able to get it working, thanks. Turns out the contact form ID that came with the demo page was not matching the contact 7 form id.

    August 7, 2013 at 7:53 pm #15028
    aaustin69
    Member
    Post count: 115
    This reply has been marked as private.
    August 9, 2013 at 1:30 pm #15454
    Cosmin – SUPPORT
    Member
    Post count: 3851
    This reply has been marked as private.
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    Posted in: Flexform
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