New Landing How can we help? Themeforest Theme Support Flexform Contact Form 7 sending messages, but spinner keeps spinning

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Flexform
  • #145299
    kirareeves
    Member
    Post count: 18

    hi. i have contact form 7 on my contact page. I have been thinking that after entering in email and name and msg and hitting submit that my messages were not going through. This is due to the fact that the spinner keeps spinning. I finally decided to check my email that I have setup for the site and they are actually going through! I never checked the email because the spinner kept spinning and there is never a confirmation that the msg was sent. Again, these msgs submitted through the form are going through. How can I get the form to display a success or your msg was submitted or something. I think my customers will think there msg are not going through even though they are if the spinner keeps spinning

    #145327
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you check with another theme installed? Just so we can determine whether it’s our theme or just the plugin

    – Kyle

    #145328
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Are you using latest version of theme and contact form 7 plugin?
    Thanks
    Mohammad

    #145588
    kirareeves
    Member
    Post count: 18

    I have the latest update of Contact Form 7 as of yesterday. I have Flexform Version 1.62

    #145596
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you tried Kyle suggestion? What were the results?

    -Rui

    #146036
    kirareeves
    Member
    Post count: 18

    Hello. I also just purchased Joyn and the same issue is happening. Any ideas?

    #146294
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    As asked, please test with TwentyFourteen

    – Kyle

    #146890
    kirareeves
    Member
    Post count: 18

    not happening with 2014. is this an AJAX problem?

    #147060
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Possibly related to this popping up on your site http://d.pr/i/1dfsB/4Fp921UD

    Looks like you may have been hacked

    – Kyle

    #147279
    kirareeves
    Member
    Post count: 18

    When is that popping up? I do not see it on the site

    #147299
    kirareeves
    Member
    Post count: 18

    I did find out my site was hacked yesterday. I discovered an iframe in my index.php folder and notified my hosting provider. I did not realize the issues were related. I have not been to my site today. just tried to login an did see this. hopefully my host can remove the iframe

    #147422
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

Viewing 12 posts - 1 through 12 (of 12 total)

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