New Landing How can we help? Themeforest Theme Support Joyn Comments Title field

Viewing 15 posts - 1 through 15 (of 32 total)
  • Posted in: Joyn
  • #166406
    Kirsten
    Member
    Post count: 192

    Hey guys,

    In comments field where the Title should be I get a strange code: custom_ios_title It only exists in the Dutch version, becasuse when I switch language in settings to US then the field correctly shows ‘Title’. I can’t find that string in the po file though.

    Can you help me out?

    Best,
    Kirsten

    #166420
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems any plugin issue. Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    Thanks
    Mohammad

    #166421
    Kirsten
    Member
    Post count: 192

    I deactivated all plugins but unfortunately no luck

    #166429
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you checked all the .po files?

    That really seems related to something wrong in translation, because custom_ios_title it’s only used in the header not in the comments section.

    Can you install codestyle localization so we can browse all the .po files?
    Also provide us admin access.

    -Rui

    #166433
    Kirsten
    Member
    Post count: 192
    This reply has been marked as private.
    #167169
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide correct admin login detail and disable number captcha at login because i know only English.
    Thanks
    Mohammad

    #167198
    Kirsten
    Member
    Post count: 192

    I have it disabled.

    The login detail mentioned above is correct

    #167361
    Kirsten
    Member
    Post count: 192

    It is solved! It had to do something to do with moving the site and wordpress still referring to the test subdomain. Thank you for your patience en help!

    #167373
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    still strange. Glad it’s sorted now.
    -Rui

    #172747
    Kirsten
    Member
    Post count: 192

    Hi Rui,

    I found in other websites for clients the same problem unfortunately with the comments title:

    See these links:
    http://landmark105.com/nieuwe-single-way-out/
    https://www.360verhalen.nl/paint-it-black/

    In these websites it is not related to moving the website.
    I have allready tried disabling all plugins. Both websites are up-to-date.

    Best,
    Kirsten

    #172781
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I need wordpress admin login detail to check this issue.
    Thanks
    Mohammad

    #172784
    Kirsten
    Member
    Post count: 192
    This reply has been marked as private.
    #172787
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please disable captcha because i dont know your language number.
    Thanks
    Mohammad

    #172788
    Kirsten
    Member
    Post count: 192

    Sorry about that. I have disabled the login captcha

    #172817
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Some error occurred so i need FTP login detail.
    Thanks
    Mohammad

Viewing 15 posts - 1 through 15 (of 32 total)

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