New Landing How can we help? Themeforest Theme Support Supreme Commenting system not working

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Supreme
  • #7395
    wernshen
    Member

    Disqus is not working. When enabled, comments not visible also unable to post a comment.
    Same happens when Disqus is disabled. Native commenting system does not show up.

    http://dppr.co/?p=1

    Curious that this is happening, since it is a fresh installation of WordPress and Supreme.

    #7593
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Are comments enabled on your installation at all? Under Settings/Discussion, as well as on a per-post basis?

    Also, have you setup your Disqus with the API key correctly?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #7668
    stephh
    Member
    Post count: 8

    My commenting system is working as expected, except that the comment counter is not working. When a new comment is made, it does not increase as expected.

    #7747
    Cosmin – SUPPORT
    Member
    Post count: 3851

    @stephh – the counter will take some time to update, this is how Disqus works.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

Viewing 4 posts - 1 through 4 (of 4 total)

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