New Landing › How can we help? › Themeforest Theme Support › Uplift › Colour setting issue on admin

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    Posted in: Uplift
  • July 24, 2016 at 1:04 pm #283467
    micheal_w
    Member
    Post count: 498

    Hi guys,

    in the admin of Uplift, the colour change options has an issue (in every element of Swift builder).

    When I click in the hex code field to type in the colour code (attached pic1), in that moment a colour selector pops up INSTEAD of the field (pic2) and there is no way to type in the exact hex code.

    In contrast of that, in Atelier, when I click into the hex code field, I can type the code in – even the colour selector pops up underneath that (pic3).

    Can this in Uplift be fixed, please?

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    July 25, 2016 at 11:49 am #283626
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    To enter the value directly you shouldn’t place the color cardinal #
    Try to input just the numbers and press enter.

    https://www.dropbox.com/s/tkloye9ko9bwch1/Screenshot%202016-07-25%2011.57.57.png?dl=0

    -Rui

    July 25, 2016 at 12:25 pm #283647
    micheal_w
    Member
    Post count: 498

    Hi Rui,

    it’s not about the #, I can’t even put anything in there because the colour selector overlays the hex code field…
    See attached video…

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    July 26, 2016 at 6:42 am #283833
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you try deactivating all of your plugins to see if that fixes the issue

    – Kyle

    July 26, 2016 at 1:25 pm #283987
    micheal_w
    Member
    Post count: 498

    Hi Kyle,

    I did it and I found the cause.
    If the official WooCommerce Advanced Ajax Layered Navigation plugin is deactivated, the colour setup works perfectly.

    Ajax-Enabled Enhanced Layered Navigation

    Would it be possible to look into this and make it work?
    I know it’s not a big thing, but would be great to use the theme fully with official woo plugin like that…

    Thanks for the consideration.

    July 26, 2016 at 1:34 pm #283995
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’ve checked at it also breaks the customiser when using any other wordpress theme, therefore it’s an issue with the plugin and is out of our hands

    – Kyle

    July 26, 2016 at 1:38 pm #283997
    micheal_w
    Member
    Post count: 498

    They say something about theme compatibility (towards the bottom)
    https://docs.woocommerce.com/document/ajax-enabled-enhanced-layered-navigation/

    Also, Ed helped solve another issue with that plugin

    Sidebar issue

    July 26, 2016 at 1:44 pm #284002
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will inform Ed of the issue

    Thanks
    Kyle

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