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    Posted in: Clique
  • May 13, 2015 at 9:53 am #174410
    visiocreate486
    Member
    Post count: 4

    Dear sirs,
    I logged on to my dashboard 2 days ago and thought I should update my version of Clique. I clicked the update tab at the top of the page and when it updated my site went offline and the message – as attached came up. I believe I need a new version to work with my plug ins etc. Can you help asap please?
    Rgds
    Leo

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    May 13, 2015 at 10:52 am #174435
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access to check it?
    Use the private reply.

    -Rui

    May 14, 2015 at 9:49 am #174806
    visiocreate486
    Member
    Post count: 4
    This reply has been marked as private.
    May 14, 2015 at 12:46 pm #174900
    visiocreate486
    Member
    Post count: 4
    This reply has been marked as private.
    May 14, 2015 at 4:11 pm #174972
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Can you send me your ftp login details?

    Please mark private reply while sending above info.

    May 14, 2015 at 4:22 pm #174977
    visiocreate486
    Member
    Post count: 4
    This reply has been marked as private.
    May 14, 2015 at 4:35 pm #174982
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Nishant his my colleague in the support team , don’t worry.

    It seems you updated to WordPress 4.2, did you also update to the last version of the theme?

    -Rui

    May 15, 2015 at 3:01 pm #175400
    visiocreate486
    Member
    Post count: 4
    This reply has been marked as private.
    May 18, 2015 at 1:23 pm #176013
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    This reply has been marked as private.
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