New Landing How can we help? Themeforest Theme Support Nota Checkout button or link not available in shopping cart on mobile

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Nota
  • #321755
    yeager444
    Member
    Post count: 13

    Greetings. Our site currently does NOT allow people to pay for the items in their cart on mobile. Works fine on desktop, but on mobile, all you can see is what’s in your cart. There’s no way to check out and pay. Please advise. This is critical, as 80% of our traffic is on mobile devices. Thank you.

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    #321759
    David Martin – Support
    Moderator
    Post count: 20834

    I am currently seeing this:

    Was your screenshot with the child theme enabled?

    #321938
    yeager444
    Member
    Post count: 13

    Yes. The child theme (1.0) is enabled. Any progress here? We really need this to work. The problem we’re running into is Safari on Apple devices doesn’t allow us to see what your android sees. We don’t get a view cart or a checkout button. Please advise.

    #321959
    David Martin – Support
    Moderator
    Post count: 20834

    Just to clarify this, you only experience this on an Android device?

    #322153
    yeager444
    Member
    Post count: 13

    Yes. Android only. It doesn’t work on iPhones, which is 75% of our visitors. Please advise. I need to get this working. Thank you.

    #322250
    David Martin – Support
    Moderator
    Post count: 20834

    Can you add your FTP details?

    Thanks.

    #322502
    yeager444
    Member
    Post count: 13

    No problem.

    yeagerspouredsilver.com
    user: [email protected]
    password: Yeager2017%

    #322680
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, I have just a added a code snippet to help you.

    Could you test and confirm? I am testing on iPhone 6 and desktop emulator.

    Thanks.

    #322794
    yeager444
    Member
    Post count: 13

    Perfect. it’s working great now. Thank you!

    #322795
    yeager444
    Member
    Post count: 13

    I’m not sure if the two are related, but since you made the change, we now have an issue on the site. When we’re on the home page and go to the bottom and mouse over the newly listed items, choose add to cart, instead of adding it to the cart, it just brings you to the product page. It’s not working correctly. Please advise. Thanks.

    #323016
    David Martin – Support
    Moderator
    Post count: 20834
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