New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Chart Outline Issue

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    Posted in: Neighborhood
  • November 12, 2016 at 10:59 am #301627
    guentherportfolio
    Member
    Post count: 266

    Hi,

    I am trying to include a chart on my site. It works so far, but the chart is looking strange. The outline is very thin. I have set the chart size to 120. Attached you can find a screenshot which is showing the problem. Can you help here please? Thanks in advance.

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    November 14, 2016 at 9:56 am #301720
    David Martin – Support
    Moderator
    Post count: 20834

    Will need a URL/Login and page URL of where you are testing this.

    November 14, 2016 at 10:12 am #301721
    guentherportfolio
    Member
    Post count: 266
    This reply has been marked as private.
    November 15, 2016 at 3:17 pm #301981
    David Martin – Support
    Moderator
    Post count: 20834

    Yes I see that also – the chart width is not being set. If you open functions.js search and locate this line:

    lineWidth: jQuery(this).attr('data-linewidth'),

    Replace with:

    lineWidth: (jQuery(this).attr('data-linewidth') ? jQuery(this).attr('data-linewidth'): 3),

    Disable the Performance Options within Theme Options to pull through this change and test.

    November 27, 2016 at 11:06 am #303828
    guentherportfolio
    Member
    Post count: 266

    Hi David,

    thanks for your help so far. I have changed the settings you have suggested. As you can see in the screenshot, it looks better, but it looks still strange. The animation is also not visible. I only see the circles if I load the page. Do you have further hints?

    Thanks in advance…

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    November 28, 2016 at 7:45 pm #304047
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will forward this to our head developer so he can check it.

    -Rui

    November 29, 2016 at 8:27 am #304105
    guentherportfolio
    Member
    Post count: 266

    Thanks Rui…

    November 29, 2016 at 9:43 am #304114
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @guentherportfolio

    Just tried to take a look but that URL doesn’t work for me anymore? Have checked locally and can’t replicate any issue so would need to see it on your site.

    Thanks,

    – Ed

    November 29, 2016 at 9:54 am #304117
    guentherportfolio
    Member
    Post count: 266
    This reply has been marked as private.
    November 29, 2016 at 4:42 pm #304232
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    It’s because the colours you have set don’t have the # in front of them – that is required.

    – Ed

    November 30, 2016 at 9:07 am #304377
    guentherportfolio
    Member
    Post count: 266

    Thanks @ all. So easy to solve, if I knew it. 😉

    Best
    Martin

    November 30, 2016 at 10:52 am #304386
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Ed.

    -Rui

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