New Landing › How can we help? › Atelier › Changed Email template by using child theme not working

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posted in: Atelier
  • April 16, 2016 at 8:47 am #261915
    kushalkamra
    Member
    Post count: 99

    Hi,

    I want to change email template and have done so by overriding template in child theme, but change made in child theme are not being used in mail and original mail is being sent, although it is showing

    This template has been overridden by your theme and can be found in: atelier-child/woocommerce/order-email-to-vendor.php.

    April 18, 2016 at 11:05 am #262092
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Make sure that you have activated the child theme?
    Thanks
    Mohammad

    April 18, 2016 at 3:54 pm #262243
    kushalkamra
    Member
    Post count: 99

    Yes, Child theme is active

    April 18, 2016 at 4:11 pm #262253
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable all the plugins except Woocommerce, Swift Framework and Redux framework?
    Clear the cache and test again.

    -Rui

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